Computer | ITSM Library

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Implementing metrics for IT service management
9789087531140 | 9087531141 | Smith Deborah
Implementing metrics for IT service management
a measurement framework that helps align TI with the business objectives and create value through continual improvements
Engels | Paperback | 2008
ITIL V3
9789087531027 | 9087531028
ITIL V3
a pocket guide
Engels | Paperback | 2007 | 166 pagina's
Capacity management
9789087535193 | 9087535198 | Grummit Adam
Capacity management
a practitioner guide
Engels | Paperback | 2010 | 218 pagina's
Financial management
9789087538996 | 9087538995
Financial management
iTSM library
Engels | E-boek | 2012
Fundamentos de gestion de servicios TI
9789087537159 | 9087537158
Fundamentos de gestion de servicios TI
basado en ITIL
Spaans | E-boek | 2012
ITIL Foundation Exam
9789087530693 | 9087530692 | Jong de A.
ITIL Foundation Exam
the study guide
Engels | Diversen | 2008 | 231 pagina's
Frameworks for IT Management
9789087530877 | 9087530870 | Rozemeijer E.
Frameworks for IT Management
a pocket guide
Engels | Diversen | 2007 | 143 pagina's
ISO/IEC 20000
9789087530815 | 9087530811 | Bon van Jan
ISO/IEC 20000
an introduction
Engels | Paperback | 2008 | 226 pagina's